General Service Agency & Representation

InterAviation Japan (IAJ) serves as the General Service Agent and Representative Office for multiple air carriers operating into Japanese airports.
We represent the carriers to regional authorities and the public, take care of promotion and sales, and manage all ground handling and passenger service at the airports of operation.
Our current clients include Okay Airways, Tianjin Air Cargo, SF Airlines, Aerologic Cargo and DHL UK Air.
Our staff of professionals is trained in aviation security, ramp service, radio communications, and passenger processing, and we are honored to serve our client carriers.

Passenger Services

InterAviation Japan (IAJ) acts as the airline representative in any of Japan’s regions required by the client and offers a wide range of outsourced services related to passenger transportation

Governmental & Legal Affairs

Governmental & Legal Affairs

Initiation and follow through of negotiations with the various administrative authorities for the operation of the airline in the country.

  • Civil Aviation
  • Airport Authorities
  • Slots
Administration

Administration

Operational and Marketing management consultancy with extensive experience in managing airlines operations in Japan.

  • VAT Refund for carriers
  • Accounting
  • Taxes
Airport Supervision & Handling

Airport Supervision & Handling

Airport station management and supervision by IAJ staff of the airline’s scheduled commercial flights into Japan, securing the best price and quality from multiple service providers.

  • Handling, check-in & ramp
  • Catering
  • Airport Taxes
Crew & PAX protection

Crew & PAX protection

Preferential rates for hosting crews, passenger protection in case of delays or cancellation fees and transfers between airports and hotels.

  • Hotel
  • Transfers
  • Customer care

Cargo Operations

InterAviation Japan(IAJ) acts as the airline representative in the territories selected by both parties,
offering a wide range of outsourced services, all related to cargo transportation

Call Center Reservation & Sales Commercial

Call Center Reservation & Sales Commercial

  • Sales & Promotion
  • Corporate Contracts
Sales Development Marketing & Communication

Sales Development Marketing & Communication

  • SPA
  • Block Space Agreements
Airport Supervision & Ground Handling

Airport Supervision & Ground Handling

  • Aircraft Handling
  • Warehouse Handling
Administrative Office

Administrative Office

  • CASS & AWB procedure
  • VAT Refund for carriers
  • Accounting
  • Taxes